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Top Questions

diamond-club

I can not log in to my account...

I am not receiving my emails from you...

I have lost my Diamond Club card

Can I use my Diamond Club Card on your website?

facilities

How do I check your opening hours?

Do you provide charitable donations?

Do you provide baby changing facilities?

Do You Provide Wheelchairs?

Can I bring my dog to your centres?

garden-centre-experience

I want to tell you about a poor experience in one of your stores

I want to tell you about a great experience...

gift-vouchers

Do you sell gift vouchers?

Do you accept the One4All card?

price-match

Do you price match?

refunds

My item is faulty. What can I do?

Can I return an item I no longer want?

Can I return my item to any branch?

Can I return unwanted goods without a receipt?

Do you offer a plant guarantee?

restaurant-experience

Tell us about a great experience

Tell us about a poor experience

stock-enquiry

Contact your local centre to check stock

How do I contact your buying teams?

website

Can I shop online?

How long does it take to deliver?

I have not received my confirmation email

How much is delivery?

How do I change my order?

How do I order things that aren’t listed on your website?

You website will not accept my postcode